Facility Rules

Swimming Pool Rules and Regulations
The following rules and regulations have been established for the benefit of all users of Aquaventure swimming facilities to assure the safe operation of the pools and to provide enjoyable recreational opportunities for all. Patrons are requested to cooperate in observing these rules and to obey the instructions of the Aquatics staff. Patrons violating swimming rules are subject to the revocation of their swimming or membership privileges. No refunds will be given.

1. No one will be allowed in the swimming area unless the pool is officially open and a lifeguard is on duty (during staffed hours only). Entering the pool area when it is not open for public use is prohibited and may be considered a trespass.
2. All persons entering the pool area must pay the appropriate admission fee or maintain a valid membership or program registration. All persons utilizing the pool must sign a facility usage agreement and waiver. Failure to sign will void any membership, rental, or program registration.
3. Organized groups must follow our group use policies, and must be directly supervised at poolside by group facilitators. All groups must schedule their visits in advance. Management reserves the right to deny entry to any group that has not received prior approval for access to the pool.
4. Lifeguards and Natatorium staff have the authority to enforce all pool rules. Patrons who repeatedly violate the rules or reasonable requests of staff may be ejected from the facility.
5. Access during un-staffed hours is by key fob only. Swimmers acknowledge that use of the pool during this time is performed at their own risk. Allowing non-members to enter or use personal key fob will result in cancellation of membership.

1. Food or refreshments may be consumed in designated areas only.
2. Food and drinks (other than water in an appropriate plastic container) are not permitted on the pool decks (indoors or outdoors) except in designated areas.
3. Glass containers, alcoholic beverages, drugs and pets are not permitted. Service animals are permitted in the pool area but not in the pool itself.
4. Employees are the only persons allowed in staff rooms, filter room, chemical storage areas and offices.
5. Smoking is not permitted in the facility.

1. All patrons within the pool area must be attired in swimming apparel. No street clothes are allowed in the pool. Clothing such as cut-offs, gym shorts and underwear is not permitted as swimwear. Swimwear should not have been worn for exercising immediately prior to pool use as soiled clothing can create an unhealthy swimming environment. All clothing must be colorfast and lightweight material suitable for swimwear, such as Lycra, Spandex or nylon.
2. T-shirts (including those for modesty or sun protection) are not permitted. Rashguards, which are more tight-fitting, designed for in-water use and which offer protection from the sun, will be permitted.

1. Socializing with or distracting pool staff is prohibited.
2. No person within the pool area shall behave in such a manner as to jeopardize the safety and health of himself/herself and others. Such behavior, including abusive or profane language, shall be grounds for expulsion.
3. Loitering will not be permitted on the pool grounds or within any of its facilities.
4. Running, boisterous or rough play, pushing, acrobatics, dunking, wrestling, splashing, yelling, diving or jumping without care and caution, snapping of towels, improper conduct causing undue disturbances on or about the pool area or any acts which would endanger any patron are prohibited.
5. Spitting, spouting water, blowing nose, urinating or defecating in the pool is prohibited.
6. No prolonged underwater swimming for time and/or distance. Competitive or repetitive breath holding can be deadly and is not permitted unless approved by management. Hyperventilation is absolutely not permitted.
7. Gum chewing is not permitted anywhere in the pool area for health and safety reasons.

1. Infants/children who are not toilet trained and adults who are incontinent, who wish to enter any pool, must wear a disposable swim diaper which must fit snugly around the legs and waist. If the diaper becomes soiled, this person must exist the pool immediately and may not return until he/she has taken or been given a soap shower and has been covered by a new diaper.
2. Children under 10 years old must be accompanied by an adult supervisor (age 18+) or pass the facility approved swim test.
3. Persons under the influence of alcohol or drugs will not be permitted in the pool area.
4. Any injury occurring in the pool must be reported to a lifeguard or pool supervisor immediately.
5. All patrons must take a shower before entering the water.
6. Any person having a skin disease, sore or inflamed eyes, cold, nasal or ear discharge, communicable disease or who is wearing any kind of bandage or Band-Aid to cover an open (unhealed) wound will not be permitted in the pool.
7. Any adult or child who is experiencing even a mild case of diarrhea may not use the pool. Persons with diarrhea should wait two weeks after symptoms end before returning to the pool. Pathogens of concern may still be shed up to two weeks following the end of symptoms.

1. Swim toys, balls and the like may be used only with approval of the supervisor or lifeguard on duty.
2. Non-transparent inner tubes, inflatable boats and rafts, or inflatable bathing suits are not permitted in the pools.
3. Infant flotation devices are only allowed if they provide an attached seat preventing the child from falling through the device.
4. Coast Guard approved and labeled lifejackets designed to provide vertical support may be worn.
5. Headphones/earbuds must be worn when listening to musical entertainment devices on deck.

1. Persons who cannot pass the swim test will be restricted to shallow areas of the pools.
2. No diving in water less than 6 feet deep. The American Red Cross cautions against diving into water less than 9 feet deep.
3. Lane(s) will be open for those persons wishing to swim lengths undisturbed. Water walking and aquatic workouts will also be allowed in lanes.
4. For effective use, lap swimmers should swim counterclockwise near the lane markers and pass in the middle when more than 2 swimmers are in a lane. Much like driving, swimmers should stay to the right while swimming in the lane, and pass on the left.
5. Lap lanes are intended for multiple swimmers. Lap swimmers should arrange themselves by speed in the lanes. It is not uncommon to swim four or more people to a lane if similar pacing is used. Challenges arise when you insert yourself into a lane that is too fast or too slow for your speed.
6. Stop only at turning walls. Move to the side to allow others to turn and continue. Turns are made in the center of the lane at the wall.
7. Lifeguards may ask to move you to another lane to more closely match your swimming pace. Please comply as this will make everyone’s swim more enjoyable.
8. The number of open lanes will increase/decrease throughout the day based on pool programming. Lane blockers will be placed on deck if a lane is scheduled to close within the hour. Please refer to the pool schedule concerning pool program times.

1. Only Aquaventure aquatics staff are authorized to teach swimming lessons within our facilities. No activity for private gain is permitted at any time.
2. Parents, in order to assist us in offering a quality program for your child, we ask that you do not remain at water’s edge during the class unless specifically requested by an instructor (e.g. Sidekicks or Mighty Tykes lessons). Experience has shown that children are easily distracted by their parents due to their short attention spans.
3. The program fee covers only the lesson and no other use of the facility. Persons wishing to swim following their lesson must request approval or provide evidence of a valid membership as appropriate.

1. At the first sign of lightning or clap of thunder, the pool will be closed and the entire area cleared of patrons.
2. The pools will not reopen until 30 minutes after the last clap of thunder or 45 minutes after the last sign of visible lightning.